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Check-in Process

We’re now using a digital check-in service to help simplify your experience. This works together with our Patient Portal and our Telehealth Service to provide you with the most convenient way to access your care.

All Patients Will Now Check-in Digitally!

Prior to your next appointment, be sure to check for a text or email with an invitation to check in for your appointment.

Elite DNA Behavioral Health has partnered with Phreesia to enhance your check-in experience. Say goodbye to lengthy office paperwork, and say hello to flexible and quick appointment check-in via desktop or mobile. 

Here’s What to Expect:

  • 3 days before your appointment, you’ll receive a text or email with a secure link to check in. If you are a new patient, you will receive additional intake questions. 
  • Follow the instructions for providing the information we need for your upcoming appointment.
  • You’ll also have the chance to update your medical information, pay your co-pay, and sign any necessary forms.
  • 30 minutes prior to your telehealth appointment, you will receive a link to fill out any remaining registration questions. You will then be prompted to join your provider’s waiting room. Click the button to join your provider’s waiting room. 

Please complete your check-in and questionnaire forms at least one hour prior to your appointment.

See How It Works (English)

Ver Cómo Funciona (Español)

You Deserve to Prioritize Your Mental Health.

Psychiatry and therapy services are available across Florida. Let us help you create a tailored plan to care for you, your child and your family. Why not give us a call today to schedule your appointment?

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